Ground staff jobs at airports involve a variety of tasks related to passenger and aircraft handling, ensuring the smooth operation of airport services. They are responsible for check-in, baggage handling, boarding procedures, customer service, and coordinating with other airport departments. Key responsibilities of ground staff include: Passenger services: Assisting passengers with check-in, issuing boarding passes, providing information, and addressing inquiries. Baggage handling: Loading and unloading baggage, managing transfers, and delivering baggage to passengers. Aircraft handling: Coordinating aircraft arrivals and departures, ensuring timely turnaround, and operating ground support equipment. Customer service: Providing assistance to passengers, addressing their concerns, and ensuring a positive travel experience. Security and safety: Implementing security protocols and ensuring the safety of passengers and airport facilities. Communication: Communicating effectively with flight crews, air traffic control, and other ground staff. Emergency response: Being prepared to respond to emergencies, including evacuations and medical incidents.